Shipping policy

Shipping Policy

Thank you for shopping with Sitqora. We aim to make your delivery experience as smooth and transparent as possible.

Orders are typically processed within 1–5 business days before shipment.

Processing times may be longer during holidays, promotional periods, high-demand events, or due to circumstances outside our control.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Estimated delivery times begin after your order has been processed and shipped.

Typical delivery times are:

These timeframes are estimates only and are not guaranteed.

Once tracking information becomes available, you will receive a shipping confirmation email containing your tracking number or tracking link.

Please allow 2–5 business days for tracking information to update after shipment.

In some cases, a package may already be in transit even if the tracking page has not yet been updated.

Sitqora is not responsible for delays caused by:

We will always do our best to assist you if your shipment experiences an unexpected delay.

Please make sure your shipping address is correct before completing your order.

If you notice an error, contact us as soon as possible at support@sitqora.com.

We cannot guarantee that an address can be changed once an order has already been processed or shipped.

Sitqora is not responsible for packages delivered to an incorrect address provided by the customer.

If your tracking information shows that your order was delivered but you cannot locate it, please:

If you are still unable to locate your package, contact us at support@sitqora.com and we will do our best to help.

If your order arrives damaged, please contact us as soon as possible at support@sitqora.com.

Please include:

We will review the issue and determine the appropriate solution.

If you believe your package has been lost in transit, please contact us so we can review the tracking information with you.

International orders may be subject to customs duties, import taxes, or other fees depending on the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Sitqora is not responsible for customs delays or additional charges imposed by local authorities.

If you need to change or cancel your order, contact us at support@sitqora.com as soon as possible.

Once an order has been processed or shipped, we may not be able to make changes or cancel it.

If you have any questions about shipping or delivery, please contact us at: