Once your order has been shipped, you’ll receive a confirmation email with your tracking information. You can use the tracking link to check the latest delivery status at any time.

Orders are usually processed within 1–5 business days. Delivery times depend on your location and the shipping carrier. Please allow additional time during holidays, peak seasons, or unexpected carrier delays.

Tracking information may take a few business days to update after your order has been shipped. In some cases, the package is already moving even if the tracking page has not yet been updated.

First, please check around your property, mailbox, front door, and with household members or neighbors. If you still can’t locate the package, contact the carrier using your tracking number. You can also contact us and we’ll help you review the delivery information. Shopify likewise recommends clear procedures for missing packages and keeping tracking information available.

Yes. We offer a 30-day return window from the date your order is delivered. If you would like to request a return, please contact our customer support team within 30 days of receiving your order.

Returned items should be in good condition and include the original packaging when possible. Once your return is received and approved, your refund will be processed according to our Return & Refund Policy.